Grow Your Dental Practice Podcast
Maximizing Your Clinic’s Recall with Leah Dennis

Maximizing Your Clinic’s Recall with Leah Dennis

March 17, 2020

Leah Dennis is the Director of Client Success at RecallMax, a recall and reminder software that helps you automate and centralize your recall tasks. But RecallMax wasn’t Leah’s first rodeo. She started in the dental industry in 2003 and managed one of the largest dental practices in North America. She then started and ran her own management consultancy practise that was focused on system development and implementation and stats analysis.

Leah joined RecallMax two years ago and is in charge of delivering education and consultative advance to their client base to help them capitalize on all growth opportunities in their practice or network. On this episode of the Grow Your Dental Practice Podcast, Leah is going to share with us her insights on recall-related topics including:

  • The process of recall booking
  • The recall roller coaster and how to deal with it
  • How to prime yourself for success
  • The importance of personal engagement and how to make it easier for admins
  • How to prioritize for the best ROI
  • The key metrics to evaluating your system
  • Why you want to use an actual system for recall
  • How to make the overall process easier, smoother and more effective

We are really excited to share Leah’s story with you. We believe she has some amazing insights that you can take away and apply to your own practice

Hear the full interview by listening to the episode. If you like this episode, please rate and review it on your podcast app of choice and share it with friends, family or colleagues you think would find it valuable.

The Grow Your Dental Practice Podcast is hosted by Mohamed Ismail, founder of Shift Accounting. Mohamed is a cloud accounting expert and business advisor that works with dental and medical professionals. Shift Accounting is a Canadian digital firm that helps their dental and medical clients reach their financial goals with their superior business consulting and bookkeeping services. Shift provides clients with financial insights that help them improve their profitability and achieve their goals faster.

This episode was sponsored by Xero, a cloud-based accounting software that Shift Accounting uses for all its clients.

If you enjoyed this episode, please rate and review us on your favourite podcatching app. You can find more information at Shift Accounting by visiting www.shiftacct.com or reach out to Mohamed Ismail directly at info@shiftacct.com. This episode of the Grow Your Dental Practice Podcast was edited and produced by Tae Haahr. Its theme music “Happy Energetic Indie Rock” by Xena_Ann is licenced through Audio Jungle.

Big Lessons Learned While Navigating a Crisis with Samantha Leonard

Big Lessons Learned While Navigating a Crisis with Samantha Leonard

May 13, 2020

Samantha Leonard is the co-founder of Stream Dental HR, a company that helps dentists build, develop and grow their team by building and implementing HR systems that help ensure a thriving business and incredible culture. She’s been busy over the past few months helping clients navigate through the current crisis, and today she’s joining us to share some of the biggest lessons that she’s learned. 

We’re going to cover lessons that have come out of this crisis, the big gaps that we’ve seen in clinics over the past few months, why you need to have a contingency plan, employment contracts (and why having a holistic one is important) and a rainy day fund and what should you start to think about when it comes to your recovery plan. It's going to be a great episode, I'm excited to share what Samantha had to say with you!

The Grow Your Dental Practice Podcast is hosted by Mohamed Ismail, founder of Shift Accounting. Mohamed is a cloud accounting expert and business advisor that works with dental and medical professionals. Shift Accounting is a Canadian digital firm that helps their dental and medical clients reach their financial goals with their superior business consulting and bookkeeping services. Shift provides clients with financial insights that help them improve their profitability and achieve their goals faster.

This episode was sponsored by Xero, a cloud-based accounting software that Shift Accounting uses for all its clients.

If you enjoyed this episode, please rate and review us on your favourite podcatching app. You can find more information at Shift Accounting by visiting www.shiftacct.com or reach out to Mohamed Ismail directly at info@shiftacct.com. This episode of the Grow Your Dental Practice Podcast was edited and produced by Tae Haahr. Its theme music “Happy Energetic Indie Rock” by Xena_Ann is licenced through Audio Jungle.

Embezzlement Busting with David Harris

Embezzlement Busting with David Harris

June 17, 2020

David Harris has been embezzlement busting for over 30 years. He is a certified fraud examiner, financial investigator, CPA and skilled in financial forensics. As the CEO of Prosperident he’s seen countless cases of theft and financial mismanagement and today he’s sharing some steps that dentists can take to mitigate the embezzlement in their office.

In this episode of the Grow Your Dental Practice Podcast, host Mohamed Ismail is talking with David Harris about his embezzlement investigating past, how common embezzlement really is and what dentists can do to mitigate it. They’re going to dig into the details of the dental hiring process, how to spot fraud and what to do if you suspect it. 

Join us for an in-depth discussion of:

  • How embezzlement happens in a dental clinic and why it’s so hard to detect
  • How you can modify your hiring practices to help nip the embezzlement bud in the front
  • What reports you need to pull and look at on a daily, weekly and monthly basis
  • How mistakes happen
  • How to spot suspicious financial activity within your practice 
  • What to do if you suspect embezzlement (and a horror story about what can happen if you act too quickly)
  • Embezzlement lessons that have come from the COVID pandemic
  • How embezzlement has changed throughout the years

But it’s not all doom and gloom on this episode, David is also going to share with us the most ridiculous embezzlement case he’s come across. 

If you want to reach out to David directly, you can do so at:

www.dentalembezzlement.com
1 (888) 398-2327
david@dentalembezzlement.com

Hear the full interview by listening to the episode. If you like this episode, please rate and review it on your podcast app of choice and share it with friends, family or colleagues you think would find it valuable.

The Grow Your Dental Practice Podcast is hosted by Mohamed Ismail, founder of Shift Accounting. Mohamed is a cloud accounting expert and business advisor that works with dental and medical professionals. Shift Accounting is a Canadian digital firm that help their dental and medical clients reach their financial goals with their superior business consulting and bookkeeping services. Shift provides clients with financial insights that help them improve their profitability and achieve their goals faster.

This episode was sponsored by Xero, a cloud-based accounting software that Shift Accounting uses for all their clients.

If you enjoyed this episode, please rate and review us on your favourite podcatching app. You can find more information at Shift Accounting by visiting www.shiftacct.com or reach out to Mohamed Ismail directly at info@shiftacct.com. This episode of the Grow Your Dental Practice Podcast was produced by Tae Haahr and edited by Grace Njoki. Its theme music “Happy Energetic Indie Rock” by Xena_Ann is licenced through Audio Jungle.

Handling Human Resources with Samantha Leonard

Handling Human Resources with Samantha Leonard

July 15, 2020

We’re excited to be joined once again by Samantha Leonard, co-founder of Stream Dental HR, on this episode of the Grow Your Dental Practice Podcast. Stream Dental HR is a company that helps dentists build, develop and grow their team by building and implementing HR systems that help ensure a thriving business and incredible culture, and over the past few months they’ve been busy helping their clients navigate the current crisis.

Samantha is joining us so we can dig into dental human resources and talk about what you and your clinic can be doing to do it better. We’re talking about everything about how to identify and hire the right people for your clinic, what to do when good people leave and how to make sure it doesn’t turn into a disaster, onboarding best practices, a quick conversation on bonus structures and the importance of using automated HR software. It’s going to be a great episode and I’m excited to share what Samantha had to say with you.

The Grow Your Dental Practice Podcast is hosted by Mohamed Ismail, founder of Shift Accounting. Mohamed is a cloud accounting expert and business advisor that works with dental and medical professionals. Shift Accounting is a Canadian digital firm that helps their dental and medical clients reach their financial goals with their superior business consulting and bookkeeping services. Shift provides clients with financial insights that help them improve their profitability and achieve their goals faster.

This episode was sponsored by Xero, a cloud-based accounting software that Shift Accounting uses for all its clients.

If you enjoyed this episode, please rate and review us on your favourite podcatching app. You can find more information at Shift Accounting by visiting www.shiftacct.com or reach out to Mohamed Ismail directly at info@shiftacct.com.  This episode of the Grow Your Dental Practice Podcast was produced by Tae Haahr and edited by Grace Njoki. Its theme music “Happy Energetic Indie Rock” by Xena_Ann is licenced through Audio Jungle. Its theme music “Happy Energetic Indie Rock” by Xena_Ann is licenced through Audio Jungle.

Your Financial Future in a Disrupted Dental Specialty World with Vic Jindal

Your Financial Future in a Disrupted Dental Specialty World with Vic Jindal

November 18, 2020

We are excited to welcome Vic Jindal president of Jindal Financial Group and CEO of DentistryDisrutped to the Grow Your Dental Practice Podcast. He has over 25 years under his belt and focuses on practice management, start-ups, tax planning, wealth and risk for dental professionals across Canada.

Vic is a huge dental industry influencer and is an authority within the industry, often offering timely commentary for well known professional organizations. He’s helped build and buy over 800 offices, and advised on optimal practice structure, branding and marketing for growth. They’ve quickly grown to become the leading dental advisory firm in Canada. They continue to partner with thousands of dental professionals to assist in optimizing best strategies for growth using a proactive approach to the business of dentistry in this ever-evolving and rapidly-changing profession.

Vic is joining us on the podcast to talk about the big lessons he learned during COVID and how optimistic he is about the future of the dental industry despite what the world looks like today. He’s touching on his thoughts related to:

  • What advice he gives dentists around making decisions when they’re in uncertain conditions
  • What he’s seen practices do during COVID time and the opportunities he sees in the future for dentists
  • Sharing past industry disruptions and talking about what he sees for the future of dentistry in the next few years
  • Advice for start-up clinics vs. those looking to retire
  • The key to financial freedom

Hear the full interview by listening to the episode

The Grow Your Dental Practice Podcast is hosted by Mohamed Ismail, founder of Shift Accounting. Mohamed is a cloud accounting expert and business advisor that works with dental and medical professionals. Shift Accounting is a Canadian digital firm that help their dental and medical clients reach their financial goals with their superior business consulting and bookkeeping services. Shift provides clients with financial insights that help them improve their profitability and achieve their goals faster.

This episode was sponsored by Xero, a cloud-based accounting software that Shift Accounting uses for all their clients.

If you enjoyed this episode, please rate and review us on your favourite podcatching app. You can find more information at Shift Accounting by visiting www.shiftacct.com or reach out to Mohamed Ismail directly at info@shiftacct.com. This episode of the Grow Your Dental Practice Podcast was edited and produced by Tae Haahr. Its theme music “Happy Energetic Indie Rock” by Xena_Ann is licenced through Audio Jungle.

Resiliency In The Dental Industry with Dr. Amreesh Khanna

Resiliency In The Dental Industry with Dr. Amreesh Khanna

September 15, 2021

On the podcast today, we have Dr. Amreesh Khanna joining us to speak about resiliency in the dental industry. Dr. Amreesh Khanna is a University of Alberta alumni and has been a practicing dentist for nearly 15 years. He leads with his core values of “inspire, influence, educate” by not only working as an experienced dental clinician but also as an innovator and educator. Giving back is also at the core of who Dr. Khanna is. He is the founder of the SHINE Dental Clinic in Edmonton, a fully student run clinic treating inner city youth weekly, while running a scholarship at the University of Alberta under the same name. He has also founded “Cause to Smile,” a philanthropic organization focused around a simple mission, to do good beyond the walls of clinics and leave a positive impact on our larger communities. We are so excited to have him join us to speak to us more about the work he does and why resilience is profoundly important in this profession.

Fulfillment Formula With Dr. Justin Bhullar

Fulfillment Formula With Dr. Justin Bhullar

October 15, 2021

We are excited to have Dr. Justin Bhullar who is a dentist, speaker, author, and coach. He is devoted to helping dental practice owners increase their productivity and profitability. He believes mindset, great habits, and consistent execution are the key to attaining your personal and professional goals. He currently owns and operates a number of practices across Canada and the US. His mission is to educate his patients on the importance of preserving teeth health, preventing decay and breaking down fears and misconceptions surrounding dentistry while working to empower his peers to improve their practice as well. He is the co-founder of DentalBusinessMentor.com where he puts together comprehensive curriculum packages covering a wide array of topics for fellow dentists to benefit from. 

We’re excited to have him on The Grow Your Dental Practice Podcast to speak to us about ‘The Fulfillment Formula,’ as there is so much to learn from his journey. The episode releases on all platforms on October 15th, where you can also watch the recorded session on our Youtube channel as well, so be sure to subscribe and follow us so you don’t miss out. We know you will find many gems in this conversation.

Protecting Your Dental Practice Against Cyber Security with Gary Salman

Protecting Your Dental Practice Against Cyber Security with Gary Salman

November 15, 2021

Hello dear listeners, welcome back to another episode on The Grow Your Dental Practice Podcast.

 

November is upon us, and this is oftentimes a great opportunity to reflect on how far you’ve come as we wrap up another year. With that in mind, the opportunity to learn, gather resources and find ways to strengthen your practice as you take on new goals - and challenges - is something that should always be top of mind. That’s why we’ve invited Gary Salman from Black Talon Security to speak to us about Protecting Your Dental Practice Against Cyber Security Attacks.

 

Gary has a unique background as a database developer and working in law enforcement for 15 years. At 30 years old, he built and sold his first technology business, which deployed one of the first cloud based healthcare systems. He is a thought leader, speaker, and writer, he leads Black Talon Security with cutting-edge cybersecurity solutions for businesses of all sizes.

 

Black Talon Security specializes in cybersecurity for dental practices and secures over 15,000 devices in the dental space. They work with hundreds of practices and their IT companies to help harden networks to prevent a ransomware attack and/or data breach.

 

We know there is much to learn from this episode. Be sure to follow us, leave a review and get in touch with us regarding any questions or ideas for topics.

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